Merchant acquiring, brought fully in-house.

One platform for DIY and branch-assisted onboarding of ETB and NTB merchants, constitution-wise KYC, authorized signatory and UBO verification, deviation approvals, bank-configurable MDR and transaction monitoring — no vendor release cycle in the way.

Start a new application Bank staff sign in

Meet DIVA

A conversational layer across every portal. DIVA captures applications in plain language, prompts for the right documents, summarises a file for the checker and drafts notes for risk — but never approves, rejects or closes anything. Every DIY submission still reaches a human checker.

Merchant portal

DIY application led by DIVA, status tracking, settlements and service requests.

RM / Branch console

Assisted capture with DIVA as copilot, document collection and submission queue.

Checker & compliance

Side-by-side review, KYB digital footprint, signatory & UBO checks, deviations.

Risk & settlement ops

Bank-owned MDR engine, reconciliation, monitoring rules and alert cases.

Admin console

Constitution matrix, pricing slabs, risk rules, restricted list and DIVA config.